Store Policy
CUSTOMER CARE
Due to our flexibility of ready to ship items and preorders, each claim/return will be made on an individual basis. Do not check out preorder items with in stock items because they will be held and shipped out when all items are ready to ship. Preorders typically take 6-8 weeks, an eta (estimated time of arrival) will be posted with each preorder. We will not accept returns on preorders unless it is defective from the manufacturer or a monogram was done incorrectly on our part. With the exact amount of items ordered in many preorders we cannot accept returns if you order the wrong size or incorrect monogram.
For RTS (ready to ship) items, you will be allowed 5 days after order is delivered to contact us about any issue or missing items, and 14 days to return back to us with tags on item/still in bag. For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: sale/clearance items, preorder items.
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If there are any issues in tracking or delivery once items leave our facility please contact USPS or shipped method first as we are not responsible for delivery mishaps.
As always we are here to keep all our customers as happy as possible and will do what we can to keep everyone satisfied!
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Terms & Conditons
This website is owned and operated by Wix. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors of quality baby and children's clothes and accessories. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
REP SEARCH
We are always looking for more little ones to rep for our company! We will do 6 month terms, and will either pick all new ones or you can enter to rep again. REP terms are as follows:
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Buy at least one order from us a month
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Send pictures in the outfits to use as stock photos and on our page
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Represent and be active on our business page as well as your personal page
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Each rep will receive a 25% code to use for themselves
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Each rep will receive a 10% code for friends and family
FOLLOW US
Follow us on Facebook for sneak peaks, discount promotions, live sales and more!
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL